Frequently Asked Questions

Frequently Asked Questions:

What is the partial status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reason, we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10,000 and charges 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example). You can try placing a New Order again.

When Will My Order be Completed?

In Most Cases, The Orders get Completed within 24 Hours. In an Extreme rare case if the Order isn't Started You can Always Create a Support Ticket if an Order is not Started Even After Passing 24 Hours.

What is Refill?

When there is a drop in the Followers or Likes, then the Quantity that is dropped will be given again by the Paytosmm without any Extra Charges. Click on the Refill button on the order page to get a refill.

Order Canceled?

If your Order Status is Showing Cancelled, Don't Worry. It may happen in some extreme cases. Check whether the Account is Private and whether the link provided is Working. Sometimes the order will be Cancelled from the server side if it can't be delivered. All canceled orders are refunded automatically to the balance.

What is Drip Feed?

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post every 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because the total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

Do you accept Paytm?

Yes! We accept Paytm, PhonePe, and UPI QR Payments along with several other payment options. Check out the Add Funds page to learn more about our payment methods.

IMPORTANT: Please do not use more than one service to the same link Unless the Previous one is Completed/Partial/Cancelled. We cannot give you the correct followers/likes number in that case. We will not refund these orders. Canceled Orders Will be Refunded Automatically to your Panel.

NOTE: You should not place two orders for the same Link either in the PaytoSmm Panel or any other Resellers Panel. A refund will not be given in this case. SMM panel